Terms of Service

1. Terms and Conditions

By accessing the website at CMODENTAL.COM, you (“Customer”) are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. We (“CMODENTAL.COM”) reserves the right to update or modify these Terms and Conditions at any time without prior notice to you, and we encourage you to review these Terms and Conditions whenever you use this Site. Satisfaction Guarantee CMODENTAL.COM stands behind the quality of its products and services. If you are not satisfied with your purchase from us, contact Customer Service by phone at 602-755-3933 within 7 days from the date you receive it (or the date it was scheduled to arrive). CMODENTAL.COM is committed to customer satisfaction, and we do everything possible to ensure customer is happy with our products. We offer FREE design service to our customer as a courtesy when printing with us. We give our customers Unlimited revises when changing content of the proofs. Any requests to fix or make changes to the proofs will responded within 24 to 48 hours.After the customers have approved and paid for the products, we will print and ship the products to the customers.

Notices to our Customers:

You will be responsible for fixing any errors discovered in the process, or you can authorize us to print as is; however, you are subject to the following exclusions listed below under File Submissions, and Shipping and Delivery. Certain circumstances are beyond our control and are not covered by this guarantee.

Please note that we cannot be responsible for:

 File Submissions

  • Spelling, punctuation, or grammatical errors made by you.
  • We are not responsible for any spelling or grammar mistakes.
  • We are not responsible to check grammar errors for the Customer. When the customer send us their information, the customer need to make sure that the spelling and punctuation are correct.
  • Design errors or color selection errors introduced in the artwork file creation process submitted by you.
  • Errors in user-selected options such product type, size, finishing options, or quantity.
  • Incorrect dimensions, image orientation, or file submission in accordance with CMODENTAL specifications.
  • Delivery delays due to improperly prepared files.
  • Duplicate orders by the customer.
  • Incorrect file layout for folding, scoring, hole drilling, die cutting or other custom services.

Shipping and Delivery

  • Incorrect shipping address, undeliverable packages/3rd delivery attempts, or other errors created by you.
  • Damage to the products arising after delivery to you.
  • Satisfaction guarantee does not apply to shipping claims. We will reprint orders damaged or lost by shipping carrier.
  • We reserve the right to have you return the original order before reprinting or refunding your order.
  • We are not responsible for any damages or claims incurred by you or your business caused by receiving printed materials which are defective or incomplete or which you receive later than the estimated delivery date.

 Payment

All prices and amounts shown on this Site are in U.S. Dollars (USD), unless otherwise noted. If a User submits a request on the Site to purchase printing products, mailing services, design services or other services, the User agrees that all charges, taxes and shipping and processing fees will automatically be charged to the credit card or paid by User with an approved payment method. Such amounts will be posted on this Site. Once a print job has been approved by you , no changes are allowed to the artwork files, job characteristics, or printing turnaround time. Please note that no work will proceed on any print job in your order until full payment is received by CMODENTAL.COM.

Payment Methods

All purchase requests must be submitted with an approved payment method unless otherwise expressly stated.

Approved payment methods include any of the following methods:

We accept Visa, Master Card, Amex, Discover and Paypal.

CMODENTAL.COM Store Credit

  • Store credit amounts are non-transferable and non-refundable.
    • For any jobs to be cancelled, refunded or adjusted.
  • Store credit as payment:
    • Store credit amount can be used to pay FULL or PARTIAL amounts and can be used for all line items including tax, shipping and mailing components.
    • Store credit can carry a balance until credits expire or are used in full (whichever comes first).

Artwork Files

You are responsible for the accuracy of your print-ready artwork files, and you must proofread all files carefully before submitting to CMODENTAL.COM. Under these Terms and Conditions, you agree that you will NOT upload any artwork files consisting of the following material: any material that could give rise to any civil or criminal liability under applicable law; and any material that could infringe rights of privacy, publicity, copyrights or other intellectual property rights without the permission of the owner of these rights and the persons who are shown in the material if applicable. CMODENTAL.COM is unable to print sexually explicit materials, including photographic genitals, violently explicit materials, and speech promoting hate or violence.

Printing Turnaround Time

The standard turn-around time for you to receive your products is between 4 to 7 business days. Printing turnaround time begins once from the time you have approved and paid for the whole order.

For printing jobs that do not have complete digital source files provided, printing turnaround begins when we have your print-ready file(s) for your print job, not from when the order is first submitted. If your job or proof is approved by 9:00 a.m. MST, printing turnaround time begins that business day. If your job or proof is approved AFTER 9:00 a.m. MST, printing turnaround time begins NEXT business day Please note that CMODENTAL office is closed Saturdays, Sundays and major holidays. As a result, these days are not considered when calculating printing turnaround time. In addition, printing turnaround time does not include shipping transit time, and you should allow additional business days for delivery based on the shipping method you selected.

Shipping and Arrival Times

We ship via UPS or Fedex. The standard shipping time is about 4 to 6 days. If you need product faster, please notify our customer service reps and select faster shipping service.

Copyright and Property right

CMODENTAL offer FREE designs for our customers ONLY WHEN the customer is printing with us and purchasing our services. Even we provide FREE design service for our customer and make changes per customer’s request, the original artworks files and the designs belongs to WOCPRINT. Thus, we will not send the customer our original artwork files. If you need to make changes to the designs, you can contact us and we will fix and print it for you. The customers can receive the original artworks by paying for the design service that we spent to work on your designs.

Miscellaneous

All sales are final, unless otherwise noted. No refunds. In no event will CMODENTAL.COM be liable for any indirect, special, consequential, incidental, examplary, or other damages whether or not cmodental has been advised of the possibility of such loss or damage. CMODENTAL’s entire liability under, for breach of, or arising out of providing the services hereunder, is limited to a refund of the fees paid for the product or service that gave rise to the claim. In no event shall CMODENTAL be liable for your cost of procuring substitute goods. You will defend and hold CMODENTAL harmless in any claim, suit or action brought against CMODENTAL by others for alleged damages, costs, expenses (including reasonable attorney’s fees), liabilities or losses resulting from circumstances where WOCPRINT, acting as your agent, uses copy, photographs, or illustrations that are believed by others to be degrading, libelous or harmful to their reputations, images, or standing in the community or which in CMODENTAL’s sole judgment is an infringement on a trademark, or trade name, or service mark, or copyright belonging to others, or in a claim, suit or action brought against CMODENTAL for actions of your employees which may occur as a result of any mailing.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on CMO PACIFIC LLC’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials;
  • Use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
  • Attempt to decompile or reverse engineer any software contained on CMO PACIFIC LLC’s website;
  • Remove any copyright or other proprietary notations from the materials; or
  • Transfer the materials to another person or “mirror” the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by CMO PACIFIC LLC at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

The materials on CMO PACIFIC LLC’s website are provided on an ‘as is’ basis. CMO PACIFIC LLC makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, CMO PACIFIC LLC does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall CMO PACIFIC LLC or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on CMO PACIFIC LLC’s website, even if CMO PACIFIC LLC or a CMO PACIFIC LLC authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of materials

The materials appearing on CMO PACIFIC LLC’s website could include technical, typographical, or photographic errors. CMO PACIFIC LLC does not warrant that any of the materials on its website are accurate, complete or current. CMO PACIFIC LLC may make changes to the materials contained on its website at any time without notice. However CMO PACIFIC LLC does not make any commitment to update the materials.

6. Links

CMO PACIFIC LLC has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by CMO PACIFIC LLC of the site. Use of any such linked website is at the user’s own risk.

7. Modifications

CMO PACIFIC LLC may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Arizona and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.